Customer Service Policies And Guarantee

PRIVACY
We value your privacy as much as we value our own privacy while shopping on the web!

We will not sell or release your Email address, Name, Address, or Telephone Number to any source. We will take all necessary measures to ensure your shopping experience with us is a safe and secure one.

ONLINE ORDERING SECURITY
Our secure server uses Secure Sockets Layer (SSL), advanced encryption and firewall technology to keep your personal information private. When you get to the ordering page for your personal information look at the status bar of your browser window. The lock on these pages means that you are on a secure page.

SHIPPING
Please allow 10 to 14 days to receive your order. All orders will be normally shipped via parcel post. Expedited shipping is available at an additional charge. E-mail us at info@messagerocks.com for prices.

100% SATISFACTION GUARANTEE

If you are not satisfied with the workmanship of the Message Rock you order from us, we will be happy to issue you a full refund (No sale is final until you are satisfied!). You are responsible for the return shipping expense. You must return the item before a refund can be issued.

Shipping address:

MessageRocks.com
P.O. Box 3332
Bouctouche, New Brunswick, E4S 2X2
Telephone: 506-955-9411

Questions? Email us at: CustomerService@messagerocks.com

© Copyright MessageRocks.com 2007